Shipping Policy

General Information

One-Click represents a number of suppliers and we don’t hold stock ourselves. As we do rely on third parties, occasionally they make mistakes, meaning a product we thought was in stock may be unavailable. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

Shipping Rates

Shipping costs are based on the province and the product on your shopping cart. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed

 

Delivery Timeline

One-Click shall endeavour to supply the items ordered to the delivery address within 5 - 10 working days of the order confirmation and the required receipt of payment. One-Click’s delivery policy is a maximum of 14 working days in the event of unforeseen circumstances, this will also vary over peak periods such as Christmas etc.  When registering, buyers must state a telephone number on which they can be reached during the day (such as their number at work or a mobile phone number).

 

Delivery Location

Items offered on our website are only available for delivery to physical addresses. Any shipments outside of South Africa are not available at this time.

 

Damaged Items in Transport

If there is any damage to the packaging on delivery, please contact us immediately before opening at info@one-click.co.za.

 

Questions

If you have any questions about the delivery and shipment or your order, please feel free to contact us at info@one-click.co.za